Professional Services

Accelerate your deployment.
Let our seasoned experts help!

AlienVault’s professional services staff are security experts with many years of experience working on a variety of complex projects around the world. AlienVault helps ensure the success of your project by offering:

• Project Design Services include sizing studies, solution architecture design and project planning for data collection, archiving and correlation.
• Deployment Services help jumpstart projects with support for installation, configuration and setup of log collection capabilities from a wide range of devices.
• Customization Services include custom plug-in development, new report design and development of custom correlation directives.
• Compliance Support Services include an analysis of compliance objectives, a review of compliance module configuration and the setup of automated compliance reports.
• Tune-up Services include database configuration tuning, data collection and connector tuning, data management policy tuning, correlation directive tuning and performance tuning.
• Upgrade Services include installation of software upgrades, operating system and database upgrades and migration of all data and configuration files.
• Health Check Services include a review and verification of the hardware and software deployed, analysis of all components required for optimal operations, a review of data sources integrated and evaluation of system performance, capacity and configuration as well as a report of recommendations.

“AlienVault support was very helpful in configuring the POS devices and tuning the system after we collected over 7 million log entries from our distributed systems in the very first weekend.”
    – Hector Garcia, Director of Infrastructure and Security, Xanterra Parks and Resorts

Contact us for more information on how we can help you.