Don Field

Don Field

Vice President of Customer Experience

Don Field is Vice President of Customer Experience at AlienVault. He leads the company's training, certification, documentation, and professional services functions. Previously, Don held leadership positions in learning services at Microsoft, 3Com, and Cisco. At the start of his high tech career, Don held various product marketing and product management positions at Apple. He began his career selling securities for a major Wall Street bank.

September 5, 2017 | Don Field

Introducing our Newest Certification -The AlienVault USM Appliance Technician

I’m very pleased to announce that we have expanded the AlienVault certification program. Our newest certification—AlienVault USM Appliance Technician—is now the first level of certification in our program. The AlienVault Certified Security Engineer (ACSE), introduced in 2015, remains the capstone certification in our lineup. Today, I thought I’d discuss why we introduced this…

September 27, 2016 | Don Field

Maximizing the Customer Experience for Training Organizations

The Odd Hours Problem It's Thursday, before 3:00 am. Your alarm clock rings. Within minutes, you're up and ready to attend the fourth day of your live online training class starting at 3:00 am. Your security software class, which includes a mix of lecture and hands-on labs, will continue until 11:00 am. After that, you'll get a few hours of…

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May 19, 2015 | Don Field

The AlienVault Certified Security Engineer (ACSE)

When I was asked to write this blog, I thought to talk about certifications and training in the context of real people. So we reached out to a couple of folks who have taken and passed our new security certification, AlienVault Certified Security Engineer (ACSE) in the past few months to get their perspective. We spoke with Tony Dow, Lead…

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