Using the AlienApp for ServiceNow, you can streamline incident response activities by automatically opening ServiceNow incident tickets in response to threats detected by USM Anywhere. Upon execution of the action, USM Anywhere generates the ServiceNow issue ticket and populates the ServiceNow ticket's short description and description fields with details from USM Anywhere.
Edition: The AlienApp for ServiceNow is available in the Standard and Premium editions of USM Anywhere.
See https://www.alienvault.com/pricing for more information about the feature and data support provided by each of the USM Anywhere editions.
Warning: If the AlienApp fails and there is a message to inform you that it has not been loaded, please contact the AT&T Cybersecurity Technical Support department to solve the problem.