Documentation Center
AlienVault® USM Appliance™

Known Issue: Sensors Appear Down and Unreachable in AlienVault OSSIM®

Reported Version: 5.1
Deployment: All deployments
AlienVault Ticket ID ENG-101866

Description

This is only an issue for AlienVault OSSIM users. Since version 5.1 the web UI (Configuration > Deployment > Sensors) in AlienVault OSSIM shows that all previously operational and connected sensors are down, even though they are still operational.

Workaround

Not available. This is a web UI defect that the AlienVault engineering team is working on to deliver a permanent fix in a future release.