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AlienVault® USM Appliance™

Known Issue: User List Empty if Any Username Contains Special Characters (Firefox Only)

Reported Version: 5.2
Deployment: All deployments
AlienVault Ticket ID ENG-102693


Today, AlienVault USM Appliance only supports Spanish and English. In cases where usernames within USM contain certain special characters (such as Ã), the user list view under Configuration > Administration > Users will not list any users in a Firefox browser.


Google Chrome and Safari will successfully display the user list view, albeit with replacement characters for the aforementioned special characters.