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AlienVault® USM Appliance™

Known Issue: Asset Scan Blocked with Status Pending Icon

Reported Version: 5.1
Deployment: All deployments
AlienVault Ticket ID ENG-101761

Description

In AlienVault USM Appliance, during certain scenarios, performing an asset scan action (in Environment > Assets > Asset Details > Actions) gets stuck with sensor check showing the 'pending icon' all the time.

in USM, asset scan stuck in processing

Workaround

This is a known issue and can be fixed by reopening the web UI pop-up, or reloading the page.