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AlienVault® USM Appliance™

Known Issue: Update Process Fails If You Have More Than 1 Domain

Reported Version: 5.1.1
Deployment: All deployments
AlienVault Ticket ID ENG-103710

Description

In AlienVault USM Appliance, the update process fails if you have more than 1 domain configured in /etc/ossim/ossim_setup.conf, for example:

/etc/ossim/ossim_setup.conf

... domain=domain1 domain2 ...

And USM Appliance is reconfigured as follows:

# alienvault-reconfig -c -v -d

And then an update is executed, for example:

# alienvault-update -c -v -d

An error, like the next example, could be shown in the update process.

error: Failed to execute command

saving failed (run 'print /augeas//error' for details)

Or

 

Errors were encountered while processing: alienvault-dummy-common E: Sub-process /usr/bin/dpkg returned an error code (1) + return 28

 

upgrade_dist, code 28

Workaround

The workaround is to delete any additional domains, and then run an ossim-reconfig and update again.