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AlienVault® USM Appliance™

Known Issue: VPN Status for Child Servers Incorrectly Reports Status as Down

Reported Version: 5.3.4
Fixed Version 5.4.3
Deployment: All deployments
AlienVault Ticket ID ENG-104713

Description

In AlienVault USM Appliance, child appliances in the deployment details are incorrectly reporting a red X (not connected) regardless of the VPN connection status up.

The reporting in Deployment window should reflect the actual VPN connection status.

This is currently in review for correction in an upcoming release.

Workaround

Until the new release, simply confirm that you are able to see current events from the sensor on USM > Analysis > SIEM Events.

For any concerns regarding VPN connectivity, feel free to contact AlienVault Technical Support.