AlienVault® USM Appliance™

Firewall Permissions

Applies to Product: USM Appliance™ AlienVault OSSIM®

USM Appliance components must use particular URLs, protocols, and ports to function correctly.

Note: If deploying USM Appliance All-in-One, you only need to open the ports associated with the monitored assets, because All-in-One includes both USM Appliance Server and USM Appliance Sensor, therefore the communication between them becomes internal.

If your company operates in a highly secure environment, you must change some permissions on your firewall(s) for USM Appliance to gain access.

External URLs and port numbers used by USM Appliance features

Server URL

Port Number

AlienVault Features in Use

Applicable Release


AlienVault product and feed update



AssetAn IP-addressable host, including but not limited to network devices, virtual servers, and physical servers. Location



Asset Location



Message CenterInbox in the USM Appliance web UI which lists messages publicizing availability of various AlienVault product updates plus other messages such as system errors and warnings.


otx.alienvault.com1Due to the way that OTX™ is managed, does not have a fixed IP address and AlienVault cannot provide the IP range.


Open Threat Exchange®



AlienVault IP Reputation



Telemetry Data Collection


22, 443

Remote SupportSecure, encrypted connection to the AlienVault Support Server through the USM Appliance web UI or the console, allowing AlienVault Support staff to access, diagnose, and resolve any problems occurring in a USM Appliance instance.

All AlienVault API tries to access every five minutes to ensure that the system has an Internet connection.


AlienVault API


cdn.walkme.com3In v5.4.3, AlienVault added a service called WalkMe in USM Appliance to run surveys and gather product feedback from our customers. In order to view the content, you need to whitelist these domains in your firewall rules.


AlienVault Product Management


The following diagram shows the port numbers used by the USM Appliance components to communicate with each other and with the monitored assets. The direction of the arrows indicate the direction of the network traffic.

Port numbers used between components.

Port numbers used between USM Appliance components

Important: Ports labeled with * are optional.

About the Use of VPN

Port 33800 shown in the diagram is a default and only used when VPN is enabled. You may use a different port for VPN, if desired.

Note: When enabling the VPN, you do not need to open the other ports between the USM Appliance Sensor and the USM Appliance Server, because all communication goes through the VPN tunnel.

If you enable VPN, in addition to having port 33800/TCP open for the VPN tunnel, you also need to allow TLS transport for that port in case you use a firewall/security device that can perform inspection or interception of TLS traffic.