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Risk not being calculate correctly


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i have a directive that has even though priority is 4 reliability of 10 and asset value of 5 is always a risk of 0. i believe risk is supposed to be (asset value x priority x reliabiity) /25 but is always 0. version is 5.4.1 recently upgraded. been running for a couple of years but first time trying to get alarms.

I have another server working fine and also on 5.4.1.... what am I missing?

I have confirmed in directive alert it has the values as per above. the directive is 3 rules i get an directive alert created after rule 2 and rule 3. i thought I'd only get one.

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  • ok so update,
    it is working but have no idea why... i tried lots of things like rebooting server again, alienvault-reconfig. all did nothing.

    finally decided to move on and a created a policy to send email on alarms did a policy reload and blam. and because I had played with the priority and reliability i got flooded.... wound back the numbers and now lets wait to see if I get any false positives.

    not happy i don't know why it started working, but at least I can move on. just worries me that it will fail again and will not receive alerts.
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