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Cannot get the Plugins from Sensor

snvsnv

New Life Form
On some (not all) assets, when I try to add a plugin, I get a message "Cannot get the Plugins from Sensor"
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Answers

  • snv,

    When you check the assets which are getting the error, are they all assigned to a specific sensor?

    Please check to make sure you do not have a dummy sensor assigned (netflow) to which the assets were added, or that you had not previously removed a sensor and the assets are assigned to a historical entry for the non-existent sensor.

    If this is not the case, you will need to check that the sensor is reachable on TCP port 22 (ssh) and TCP port 40001-40005,40011 for AlienVault API services.
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