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Sensor Shows Offline? What Happend?

ISC_AnalystISC_Analyst

Big Time
+1
I was called in, users were getting the "cannot connect to database" message, no access to the Web UI.  logged into the console, and determined that disk space wasn't an issue, I still had 13% free.  PRADs was out of control as usual, so I killed that process, and the database started working again. 

Now in the Alienvault Center, the main SIEM server/sensor/database system shows offline?  but yet I am on it.  It still shows new events from our ASA, snort, and Symantec, so what gives?  How do I figure out what the problem is?

Running on 4.3.4, haven't updated yet, until I can figure out how to save our maps, alarms, and other customizations.

Can anyone help?

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