It would be helpful to be able to merge multiple alarms into one. For example you have 10 alarms for the same issue you could either merge them into one or even have sub-alarms attached to one main Alarm.
For Tickets it would be helpful to add multiple Alarms into one Ticket. For example you have multiple alarms for one system that are all related to the same issue, you could either select multiple Alarms and select create Ticket or if you already have a Ticket open to be able to select an option to add to an existing open ticket. I find myself having to copy and paste the same resolution into multiple tickets for the same system that are all related to the same issue.