• Support
  • Forums
  • Blogs

Registration verification e-mail not being sent

apktorryapktorry

Little green alien
+5
Hi forum,

I am trying to sigu up to OTX but the system is not sending me a verification e-mail so all the accounts I have tried to create so far are there but remain unverified. Despite asking for a 'resend' several times and trying several different e-mail addresses (none of which are 'public' email addresses aka gmail, yahoo etc) I am still unable to log ing with a key. What is wrong with it?

Tagged:

Share post:

Best Answer

  • Answer ✓
    apktorry,

    We have checked the OTX regirsation system,, and cannot find a registration request from your email address or mail domain.

    If possible, please send an email to otx-support@alienvault.com with the email your are attempting to register and we can look into why you are not receiving a verification email.
Sign In or Register to comment.