The AlienVault® Appliance Monitoring Service (AMS) provides you with a proactive, expert service that accelerates and simplifies your ability to maintain the performance and security of your USM Appliance™ assets.
AMS enables you to focus on responding to threats and improving your security posture while AlienVault handles the essential maintenance of up to 15 AlienVault USM appliances (All-in-One, Sensor, Logger, Server) for one low price.
The Appliance Monitoring Service includes:
Most support programs are designed to be reactive — once an appliance stops working, the support team jumps on the problem. Our Appliance Monitoring Service is different — it ensures your AlienVault USM Appliance devices are healthy, fully functional, and problem-free, providing continuity to your threat detection and response capabilities.
|The Appliance Monitoring Service Includes:|
Every month our expert certified engineers update your appliance to the latest AlienVault firmware version to ensure that your threat detection, response, and regulatory compliance capabilities are fully up to date.
Every hour, AlienVault performs the following steps as part of the health check (whether you have an All-in-One appliance or separate USM Appliance components, the checks are the same.):
Contact AlienVault for more information about the Appliance Monitoring Service, and how we can accelerate and simplify your ability to maintain the security of your USM Appliance assets.