AlienVault’s Managed Appliance Service (MAS) provides you with a proactive, expert service that accelerates and simplifies your ability to maintain the performance and security of your USM assets.
The MAS enables you to focus on responding to threats and improving your security posture while AlienVault handles the essential maintenance of up to 15 AlienVault USM appliances (All-in-One, Sensor, Logger, Server) for one low price
The Managed Appliance Service includes both hourly health checks and monthly updates for up to 15 AlienVault USM devices, for one low price:
Most support programs are designed to be reactive — once an appliance stops working, the support team jumps on the problem. Our Managed Appliance Service is different — it ensures your AlienVault USM devices are healthy, fully functional and problem-free, providing continuity to your threat detection and response capabilities.
|The Managed Appliance Service Includes:|
Every month our expert certified engineers update your appliance to the latest AlienVault firmware version to ensure that your threat detection, response, and regulatory compliance capabilities are fully up to date.
Note: Services are delivered remotely.
Every hour, AlienVault performs the following steps as part of the health check. (Whether you have an All-in-One appliance or separate USM components, the checks are the same.):
Contact AlienVault for more information about the Managed Appliance Service, and how we can accelerate and simplify your ability to maintain the security of your USM assets.