We’re dedicated to making you successful with AlienVault.
We offer several ways for you to get support on our products & free services:
LightSpeed Customer Support
Lightspeed Support is for customers with an active Support & Maintenance Contract for the AlienVault USM product line. You get access to our world-class support organization in addition to our Support portal where you can submit and track support cases online. Log in to get started.
Create and Manage your Support Cases
Free Online Support for AlienVault USM & OSSIM
Here you will find free support resources that are available to all users of AlienVault USM, OSSIM and our Free Services.
AlienVault training helps to enable organizations of all sizes to quickly detect and effectively respond to the latest threats. Led by security professionals, AlienVault training classes provide the instruction and hands-on practice needed to design, install, deploy, configure, and operate our Unified Security Management products.
Click here to see a description of the AlienVault Unified Security Management training course and see a list of upcoming training dates and locations.
To discuss pricing and/or secure a spot in an upcoming class, please email email@example.com.
Not sure how or where to get your question answered? No, problem. We are here to help. Feel free to contact us directly at +1 (888) 613-6023 or +1 (650) 713-3333. Or, send an email to firstname.lastname@example.org.
Ready to renew your support contract?
Need to renew your support contract? Email us at email@example.com.