AlienVault Unified Security Management (USM) for MSSPs

Unified Security Management™ for MSSPs

Accelerate Your MSSP Program with the All-in-One AlienVault® USM™ Platform


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Why AlienVault USM for MSSPs?

There is a huge opportunity in today’s security landscape for Managed Security Service Providers (MSSPs) to provide monitoring services for organizations with limited staff and monitoring capabilities. MSSPs are looking for vendor technologies that provide comprehensive support, enablement, and superior capabilities that allow the MSSP to focus on the value they add to their customers.

Hundreds of MSSPs across the globe have found AlienVault’s Unified Security Management™ (USM™) platform to be the ideal vehicle for delivering their security monitoring services.

The AlienVault® USM platform is the only security platform that combines out-of-the-box capabilities for asset discovery, vulnerability assessment, intrusion detection, behavioral monitoring, SIEM, and log management. Designed from the ground up to support managed service use cases, AlienVault provides a reliable, highly flexible, scalable deployment model to help managed service providers quickly deploy and monitor their customer environments.

AlienVault Unified Security Management (USM) delivers essential security capabilities for MSSPs:

  • Centralized visibility and management
  • Federated architecture to support varying sized customer environments
  • Flexible deployment options including both hardware or virtual appliances
  • Threat intelligence from AlienVault Labs and the Open Threat Exchange™ (OTX)
  • The ability to easily build a security catalog around the USM platform’s built-in essential security capabilities
  • Threat detection, alerting, prioritization, and response
  • A large library of compliance reporting
  • "Pay as you grow" licensing model

Hundreds of Leading MSSPs Trust AlienVault

Hawaiian Telecom
Sword and Shield
Emagined Security

What Does a Typical MSSP Customer Look Like?


Many organizations look to MSSPs to provide their security monitoring because they do not have the security expertise or staff in-house. Building and maintaining a security monitoring infrastructure is time consuming and requires qualified staff to assess and respond. Organizations with limited staff look to MSSPs to provide this infrastructure as a service instead of hiring in-house expertise.


Many organizations do not have the in-house expertise to adequately monitor their infrastructure for threats. Although tools like USM help, having the expertise to understand the threats, separate real threats from false positives, and tune the security monitoring tools as the infrastructure and threat landscape change is a value add that MSSPs can offer to an organization with limited expertise. The MSSP’s security expertise becomes an extension to the customer’s existing IT security team.


Not every organization has a simple, easy to monitor infrastructure, for example, organizations that require custom security deployments, either due to overly complex or expansive architecture, or very specific implementations with disparate systems. These organizations can benefit from the services provided by an MSSP.


Organizations that rely on dynamic resource allocation (for example, compute instances being generated and terminated continuously for content delivery) and require a considerable amount of automation to effectively monitor their ever-changing environments can benefit from the expertise provided by an MSSP.

Reviews of AlienVault Unified Security Management™ on  Software Reviews on TrustRadius

AlienVault Federation: The Better Approach

For managing multi-tenant environments, AlienVault follows a federated approach. Each of your customers has an independent USM installation that collects, correlates and stores security events locally and all alarms are sent up to a central USM Federation Server in your SOC. This approach delivers the same functionality of multi-tenancy without the technical and business limitations.

The advantages of the AlienVault USM federated architecture include:

  • COST: The low start-up cost model of the AlienVault USM federated architecture enables you to minimize your costs while growing your subscriber base.
  • QUALITY OF SERVICE: AlienVault ‘s federated architecture is designed to isolate and prevent any issues affecting one of your subscribers to affect the QoS delivered to the rest of your subscribers.
  • DEPLOYMENT FLEXIBILITY: AlienVault USM gives you the ability to offer your subscribers the solution they need to monitor their unique environment.
  • RELIABILITY: The AlienVault USM platform is designed to support a federated architecture and deliver advanced threat detection, even when the Federation Server in your SOC is unavailable.
  • DATA MANAGEMENT: With each subscriber having their own dedicated server and database, the chance of any accidental data leakage under the AlienVault Federation model is virtually non-existent.
  • DATA PRIVACY/COMPLIANCE: AlienVault’s federated architecture gives you the ability to manage subscribers’ networks across international boundaries without violating data privacy laws.

Increase the Value of Your MSSP Program with AlienVault USM

AlienVault’s high value platform allows you to deliver critical security services faster and with fewer headcount to achieve higher ROI, higher margins, higher Average Revenue Per User (ARPU), and lower TCO. Designed for IT teams with limited resources, AlienVault USM enables you to detect, prioritize, and respond to threats quickly to exceed customer expectations and deliver substantial return on investment.

Purpose-built to support managed service use cases, AlienVault USM provides a reliable, highly flexible, scalable deployment model to help you quickly deploy and monitor your customer environments. It is the only security platform that combines out-of-the-box capabilities for asset discovery, vulnerability assessment, behavioral monitoring, intrusion detection, and SIEM, all managed in a single console.

Common Service Offerings from AlienVault MSSPs:

  • Vulnerability Assessment and Remediation
  • Threat Detection
  • Log Management, Monitoring, and Archiving
  • SIEM-as-a-Service
  • Compliance Management
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